Change of Rates and/or Government Rent Payer's Particulars - Introduction (Screen ID: SC-531-1-001)

Rating and Valuation Department

The Government of the Hong Kong Special Administrative Region

Major Steps

Step 1

Identify new payer's identity

Step 2

Input Account No.

Step 3

Input applicant's contact information

Step 4

Confirm & submit application

Step 5

Receive acknowledgement

Required Items

Download

Hong Kong Post Root CA Certificates

For recognising digital certificates issued by Hongkong Post to ensure safe online transactions.

Download

Hong Kong Supplementary Character Set (HKSCS)

For input, display and processing of Chinese characters specific to Hong Kong.

Printer

For printing of acknowledgement or enquiry results.

e-Cert and Smart Card Reader (Optional)

For submitting application with e-Cert authentication.

System Requirements

Please refer to the System Requirements for GovHK Online Services. (Note that users using some versions of software may have problems accessing GovHK Online Services. Please refer to our suggestions through the above link.)

Terms & Conditions

The rates and /or Government rent payer's name and correspondence address are used for serving the demands for rates and/or Government rent issued by the department.
The new and previous owners are advised to settle the rates and/or Government rent outstanding up to the end of the quarter at the time of property conveyance.
If the payer's particulars provided are in Chinese, you may opt to receive the quarterly demand printed in Chinese only or in Bilingual (Chinese/English).
For attention of payers using Autopay arrangement: If you make a change in the Registered Payer's name shown on the demand, the previous autopay authorization will be invalidated. Payment of rates or Government rent will henceforth have to be made by another method until and unless a new autopay authorization has been processed.
Personal Information Collection Statement
1. The information provided by you will be used for the purpose of carrying out the provisions of the Rating Ordinance and the Government Rent (Assessment and Collection) Ordinance.
2. Apart from the purposes stated above, personal information will not be transferred to any other parties, unless such parties are authorized by law and request the information.
3. Under the Personal Data (Privacy) Ordinance, you have a right to request access to and correction of your personal data. Such requests may be made in writing to the Department's Customer Services Officer at 15/F Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon, or by e-mail to 'enquiries@rvd.gov.hk'.

I have read, understood and agreed with the above terms and conditions.

FAQs

FAQs about GovHK Online Services

Help Desk

If you have problems in updating the payer's particulars, please call our 24-hour hotline 2152 2152 or e-mail to billing@rvd.gov.hk.

Performance Pledge

Your application will be processed within 10 working days.